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Terms of Use

Welcome to our Go Where Do What website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, governGo Where Do What relationship with you in relation to this website.

The term ‘Go Where Do What’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Use of this website and these terms are governed by the laws of Singapore. Any claim relating to use of the website shall be heard by Singapore Courts.

Promotion Codes

Use of Promotion codes shall be subject to these Terms of Use and the particular Coupon's terms and conditions. All bookings are subject to availability.

Promotion codes cannot be redeemed against taxes, tax recovery charges, fees, surcharges or other charges, which are your responsibility.

Promotion codes cannot be combined with other promotion codes or special offers and cannot be used on any previous bookings. Promotion codes have no cash value and no refunds or cash alternative will be offered if a promotion code is redeemed in part.

Promotion codes may not be (a) published, transferred or sold by you, or (b) obtained through unauthorised channels, altered, copied, forged or tampered with in any way. Such action will result in the promotion codes being deemed void and may constitute fraud.

GoWhereDoWhat may in its absolute discretion and without giving any reasons, cancel all bookings made using promotion codes if in its reasonable opinion you have (a) breached these Terms of Use or the promotion code's terms and conditions, (b) used a void promotion codes, (c) used promotion codes with a view to re-selling any accommodation booked, or (d) otherwise acted fraudulently. GoWhereDoWhat reserves the right not to refund you for the cancelled bookings.

GoWhereDoWhat reserves the right to vary the conditions of use of promotion codes or to withdraw promotion codes at any time.

 

 

PROHIBITED ACTIVITIES

The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

  1. use this Website or its contents for any commercial purpose;
  2. make reservation for travel-related products or services or other products on this Website for the purposes of resale;
  3. make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
  4. access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  5. violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  6. take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  7. deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
  8. "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorisation.

If GoWhereDoWhat suspects that you have breached the Terms of Use (including without limitation if you have made multiple reservations on the Website and GoWhereDoWhat considers (acting reasonably) that any such reservations are for the purposes of reselling) or your reservation or account shows signs of fraud, abuse, or suspicious activity, GoWhereDoWhat may cancel any reservations associated with your name, email address, or account, and close any associated GoWhereDoWhat accounts. If such reservations cancelled are non-refundable bookings, GoWhereDoWhat reserves its right not to refund you for the cancelled reservations. In addition, we may verify (i.e. pre-authorise) your credit card. If you have conducted any fraudulent activity, GoWhereDoWhat reserves the right to take any necessary legal action and you may be liable for monetary losses to GoWhereDoWhat, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact our Customer Support agents.

 

 

SUPPLIER RULES AND RESTRICTIONS

Additional terms and conditions of third party suppliers will apply to your reservation and purchase of travel-related products and services that you select. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any third party supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the third party supplier's rules and restrictions regarding availability and use of fares, products, or services. Additionally, you agree to only pay for airfare and other travel products via physical credit cards and other approved payment methods as displayed at checkout and not via virtual credit card or other payment methods as may be prohibited by a travel supplier or us from time to time. We reserve the right to cancel your booking if full payment is not received in a timely fashion.

You acknowledge that some third party suppliers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

In particular, if you have purchased an airfare, please ensure you read the full terms and conditions of carriage issued by the supplier which can be found on the supplier's website. Airlines may, with or without notice, cancel or reschedule your flight. It is your responsibility to check on the scheduled departure time ahead of travel. GoWhereDoWhat shall not be responsible for, or the failure to inform you of, any cancellation of your flights, or changes in your flight schedule. To minimize the impact to your travel plans, you are advised to purchase travel insurance to cover travel disruption. You may be offered the opportunity to book a reservation for a combination of two one-way tickets instead of a roundtrip ticket. Combined one-way tickets may provide a greater choice of flights and can be combined on the same airline or on different airlines. Unlike roundtrip tickets, each one-way ticket is subject to its own rules, restrictions and fees. If one of these flights is affected by an airline change (e.g. cancellation or rescheduling) that causes you to make changes to the other flight, you will be responsible for any fees incurred for making changes to the unaffected flight. In case of a no-show or cancellation, you may be entitled to a refund of airport taxes and fees included in the price of the ticket purchased. Where you are eligible for a refund, you can request such a refund from our Customer Support agents who will submit your request to the airline on your behalf.

 

 

TRAVEL DESTINATIONS

You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. The GoWhereDoWhat Companies have no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

Passport and Visa: You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information in good time before booking and departure. We accept no liability if you are refused entry onto the flight or into any country due to failure on your part to carry the correct passport, visa or other documents required by any airline, authority or country, including countries you may just be transiting through. This includes all stops made by the aircraft even if you do not leave the aircraft or airport.

Health: Recommended inoculations for travel may change at any time and you should consult your doctor on current recommendations before you depart. It is your responsibility to ensure that you obtain the recommended inoculations, take all recommended medication and follow all medical advice in relation to your trip.

BY OFFERING RESERVATIONS FOR TRAVEL PRODUCTS IN PARTICULAR INTERNATIONAL DESTINATIONS, GOWHEREDOWHAT DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

 

 

LINKS TO THIRD PARTY SITES

This Website may contain hyperlinks to websites operated by parties other than GoWhereDoWhat . Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

 

 

REVIEWS, COMMENTS, PHOTOS AND OTHER SUBMISSIONS

We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any property reviews, photos, videos, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, Submissions), you grant the GoWhereDoWhat and the GoWhereDoWhat Partners a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You agree and acknowledge that the GoWhereDoWhat may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a property review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant the GoWhereDoWhat the right to pursue at law any person or entity that violates your or the GoWhereDoWhat rights in the Submissions by a breach of these Terms of Use. You acknowledge and agree that Submissions are non-confidential and non-proprietary. You expressly waive any and all "moral rights" (including rights of attribution or integrity) that may subsist in your Submissions and agree that you have no objection to the publication, use, modification, deletion or exploitation of your Submissions by us, the GoWhereDoWhat Partners or any of our partners or licensees. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these Terms of Use, please do not provide us with any Submissions.

You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You will not post or transmit to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party; and (iv) any materials that are objectionable on the grounds of public interest, public morality, public order, public security, national harmony, or otherwise prohibited by applicable laws. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that GoWhereDoWhat may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you. If you submit more than one review for the same property, only your most recent submission is eligible for use.

From time to time GoWhereDoWhat may offer customers incentives to leave reviews (i.e. discount coupon/entry into prize draws etc.) As it is important to us that reviews are impartial and honest, these incentives will be available to customers regardless of whether the property review is positive or negative.

GoWhereDoWhat claims no ownership, affiliation with, or endorsement of any photos that are submitted by end users through our sites.

GoWhereDoWhat 's policies with respect to claims by third parties that the content of the Website, including the content of any Submissions, infringes the copyrights owned by said third party can be found in the sections titled "Account Termination", "Notice of Infringing Material", and "Counter Notices" below.

 

 

LIABILITY DISCLAIMER

The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, the GoWhereDoWhat and GoWhereDoWhat Partners do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the property, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of property amenities, general product descriptions, etc.). In addition, GoWhereDoWhat expressly reserves the right to correct any pricing errors on our Website and/or reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your reservation at the correct price or we will cancel your reservation without penalty. GoWhereDoWhat is under no obligation to provide travel products and services to you at an incorrect (lower) price, even after you have been sent confirmation of your booking.

Property ratings displayed on this Website are intended as only general guidelines, and the GoWhereDoWhat and GoWhereDoWhat Partners do not guarantee the accuracy of the ratings. The GoWhereDoWhat , the GoWhereDoWhat Partners and their respective suppliers make no guarantees about the availability of specific products and services. The GoWhereDoWhat , the GoWhereDoWhat Partners and their respective suppliers may make improvements and/or changes on the Website at any time.

The GoWhereDoWhat , the GoWhereDoWhat Partners and their respective suppliers make no representations about the suitability of the information, software, products and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by the GoWhereDoWhat or the GoWhereDoWhat Partners. All such information, software products, and services are provided "as is" without warranty of any kind. The GoWhereDoWhat , the GoWhereDoWhat Partners and their respective suppliers disclaim all warranties and conditions that this Website, its servers or any email sent from the GoWhereDoWhat , the GoWhereDoWhat Partners and/or their respective suppliers are free of viruses or other harmful components. The GoWhereDoWhat , the GoWhereDoWhat Partners and their respective suppliers hereby disclaim all warranties and conditions, whether express or implied, with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, compliance with any description, title and non-infringement, including that this Website shall be free from infringement of any copyright, trademark or other intellectual property rights of third parties.

The airlines, property suppliers and other suppliers providing travel-related products and services or other services on this Website are independent contractors and not agents or employees of the GoWhereDoWhat or the GoWhereDoWhat Partners. The GoWhereDoWhat and the GoWhereDoWhat Partners are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. The GoWhereDoWhat are not liable for any costs, expenses, claims or damages arising out of any services to recover any of the foregoing, including without limitation relocation costs. Without limiting the foregoing, the GoWhereDoWhat and the GoWhereDoWhat Partners have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.

In no event shall the GoWhereDoWhat , the GoWhereDoWhat Partners and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, your reliance upon opinions appearing on this Website; any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if the GoWhereDoWhat , the GoWhereDoWhat Partners and/or their respective suppliers have been advised of the possibility of such damages.

If, despite the limitation above, the GoWhereDoWhat , the GoWhereDoWhat Partners or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the GoWhereDoWhat , the GoWhereDoWhat Partners and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the fees you paid to the GoWhereDoWhat in connection with such transaction(s) on this Website, or (b) One Hundred and Fifty Singapore dollars (S$150.00).

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of the GoWhereDoWhat , the GoWhereDoWhat Partners, and/or their respective suppliers.

 

 

INDEMNIFICATION

You agree to defend and indemnify the GoWhereDoWhat , the GoWhereDoWhat Partners, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by:

  1. you or on your behalf in excess of the liability described above; or
  2. by third parties as a result of:
  1. your breach of these Terms of Use or the documents referenced herein;
  2. your violation of any law or the rights of a third party; or
  3. your use of this Website.
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